11six24 Privacy Policy
11six24 is committed to protecting user privacy in Malaysia. This policy explains how your personal information is collected, used, and safeguarded while you use our platform.
Information Collected
We collect various types of information to ensure our services operate optimally and securely, including:
- Account Information: Name, address, email address, phone number, and identity verification documents.
- Device & Browser Information: IP address, device type, browser, location, and usage data.
- Local Payment Information & MYR: Transaction details, payment methods, and relevant banking information.
- Cookies & Tracking Technologies: To enhance platform navigation, personalization, and analytics.
- Usage Data: Betting activity, participation in promotions, and interactions with the website and app.
Purpose of Using Information
Information collected is used to:
- Provide and improve our betting and entertainment services.
- Process transactions and payment withdrawals securely.
- Ensuring account security and preventing fraud.
- Communications to users about accounts, policy changes, and promotions.
- Complying with applicable local laws and regulations.
- Data analysis to enhance user experience.
Cookies and Tracking
We use cookies and similar technologies to recognize and store user preferences, as well as analyze site traffic. You can manage cookie settings through your browser, though this may affect some platform functions.
Data Storage and Security
11six24 implements the latest technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. Data is retained only as long as necessary for legitimate purposes and in compliance with Malaysian data protection laws.
Information Sharing with Third Parties
We do not sell your personal information to any third party. Information may be shared with trusted partners for platform operations (e.g., payment providers, IT service providers) subject to compliance with our privacy policy.
User Rights Regarding Data
You have the right to:
- Access the personal information we hold about you.
- Request corrections if the information is inaccurate or incomplete.
- Requesting deletion of personal data under certain circumstances.
- Reject or limit the use of data for marketing purposes.
- Objecting to data processing under applicable regulations.
Changes to the Privacy Policy
We reserve the right to update this privacy policy from time to time. Any changes will be notified via the platform and take effect after announcement. Continued use after updates constitutes your acceptance of the changes.
Data Security & Customer Support
If you have any questions or concerns about our privacy policy, please contact the 11six24 customer support team through the official channels listed on the homepage or the help section. We are ready to assist you and ensure your information is protected with high standards of security and confidentiality.